A strong risk management function within an insurance company allows threats to be managed and opportunities to be captured across every unit and level of the enterprise. Taking a holistic approach to risk enables organisations to optimally prioritise responses and allocate resources to manage risk exposures. It can also help identify significant risks that may have been overlooked through traditional compliance risk management practices.
Developing a risk management framework is an ongoing process that involves strategy and objective setting, risk identification, risk assessment, risk monitoring and risk incidence procedures. A well-defined framework addresses such items as the interaction of the executive risk management committee with the staff who are identifying risks, the criteria for measuring the likelihood and severity of risks and the design of questionnaires, workshops and other methods of identifying risks. With such a risk management programme in place, a company can improve the quality of internal and external customer service, protect its financial and human capital resources and safeguard the organisation’s reputation.
In this report, Milliman’s Shoaib Hussain, Pingni Eng, and Jessica Pang examine risk management best practices from their discussions with participants, global regulatory developments, and global Milliman perspectives. The authors also discuss key challenges and areas of focus for the development and evolution of risk management in Asia.